We strive to make our installations trouble-free for our Clients whether the work is from our own plans or from those of other consultants. Care taken during the installation phase considerably reduces initial operating problems.
To maintain equipment in peak operating order our service technicians are actively supported by training programmes and a large spare parts inventory. This keeps the down time of our Clients equipment to a minimum.
Some of our senior technicians and project managers have been with Somerville for over twenty years and their knowledge and experience is invaluable. This expertise is actively shared with junior technicians and apprentices who are engaged as members of these all important teams.
In constant contact with our Clients, the aptitude of Somerville service technicians directly affects our future sales. This is why their competence and their willingness to assist is one of the utmost importance to us.